PRIVACY POLICY

The Privacy Policy of ProDECCOR™ | SpacePORT DIGITAL Group company was formulated with the aim of maintaining the privacy and security of the information collected from our customers and users.

The privacy policy established by ProDECCOR™ | SpacePORT DIGITAL Group company covers how information capable of identifying our customers and users is stored and used, whether collected directly on our website, through customer service inquiries, or through sign-ups to receive promotions or newsletters.

Customer and user contact information may be used for advertising campaigns by ProDECCOR™ | SpacePORT DIGITAL Group company, which will send information about its services through advertising messages such as promotions, tips, and features on partners and customers that may add value or be of interest to our subscribers.

ProDECCOR™ | SpacePORT DIGITAL Group company will include, in its communications, newsletters, offers, and advertising messages sent by email, the option to unsubscribe from this type of message. The request will be fulfilled within the minimum time necessary for its execution.

Under no circumstances does ProDECCOR™ | SpacePORT DIGITAL Group company disclose or sell personal information or registration data of its customers and users to third parties.

The information provided during registration and the information generated while using the platform, such as name, email, phone number, and lesson progress, is used to authenticate user access, unlock purchased content, personalize the user experience, and ensure the proper operation of the website and the app. The app does not collect any additional information from the device: it does not access contacts, calendar, photos, camera, microphone, or location, and it does not use user data for targeted advertising.

Data storage and retention: the information collected is kept for as long as the user's account exists, during which time it is used for the purposes described in this policy. Access logs, such as date, time, and IP address, are kept for 6 months, in accordance with Article 15 of Brazilian Law No. 12,965/2014 (Marco Civil da Internet), and records of purchases, subscriptions, and payments are kept for 5 years to comply with tax obligations and consumer protection legislation. Once these periods have ended, the data is deleted or anonymized, unless the law requires it to be kept for a longer period.

Data deletion: we do not offer a process for deleting data at the user's request. The information collected is necessary to personalize the experience and to operate the app and the members area, and it remains stored for the periods indicated above.